Privacy Policy
Last Updated: December 13, 2025
At Elham Edu Aid, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Information We Collect
Personal Information
When you use our services, we may collect:
- Name, email address, and phone number
- Educational background and qualifications
- Passport details and identification documents
- Financial information for scholarship and visa applications
- Language test scores (IELTS, TOEFL, etc.)
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website and search terms
How We Use Your Information
We use your information to:
- Process your applications to universities and educational institutions
- Provide consultation and guidance services
- Assist with visa applications and documentation
- Send important updates about your application status
- Improve our services and website functionality
- Communicate promotional offers and educational opportunities (with your consent)
- Comply with legal obligations and prevent fraud
Information Sharing and Disclosure
We may share your information with:
- Educational Institutions: Universities and colleges you apply to
- Visa Authorities: Government agencies for visa processing
- Service Providers: Third-party vendors who assist in service delivery
- Legal Requirements: When required by law or to protect our rights
Important: We never sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data during transmission and storage
- Regular security audits and vulnerability assessments
- Restricted access to personal information on a need-to-know basis
- Secure servers and firewalls
- Employee training on data protection practices
Your Rights
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from marketing communications
- Portability: Receive your data in a structured, commonly used format
- Object: Object to processing of your personal information
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: info@elhameduaid.com
Phone: +1 (555) 123-4567
Address: 123 Education Street, New York, NY 10001, USA