Terms and Conditions
Last Updated: December 13, 2025
Welcome to Elham Edu Aid. By accessing and using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website or services.
Acceptance of Terms
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our services.
These terms constitute a legally binding agreement between you and Elham Edu Aid.
Services Provided
Elham Edu Aid provides the following services:
- Educational counseling and guidance for study abroad programs
- University application assistance
- Visa application support and documentation
- Scholarship information and application help
- Test preparation guidance (IELTS, TOEFL, etc.)
- Pre-departure orientation and support
User Responsibilities
As a user of our services, you agree to:
- Provide accurate, current, and complete information
- Maintain the confidentiality of your account credentials
- Submit authentic documents and certifications
- Respond promptly to requests for information or documentation
- Comply with all applicable laws and regulations
- Pay all fees and charges as agreed upon
- Not misuse or abuse our services or website
Fees and Payments
Service Fees
- Service fees will be clearly communicated before you engage our services
- Fees are non-refundable unless explicitly stated otherwise
- Payment must be made according to the agreed schedule
- We reserve the right to modify fees with prior notice
Third-Party Costs
Additional costs not included in our service fees may include:
- University application fees
- Visa application fees
- Document translation and notarization
- Language test fees
- Travel and accommodation expenses
Important Disclaimers
- •No Guarantee of Admission: We provide guidance and support but cannot guarantee admission to any institution or approval of visa applications.
- •Decision Authority: Final decisions on admissions and visas rest with the respective institutions and authorities.
- •Information Accuracy: While we strive to provide accurate information, program details, fees, and requirements may change without notice.
- •Third-Party Actions: We are not responsible for actions or decisions made by universities, visa authorities, or other third parties.
Limitation of Liability
To the fullest extent permitted by law, Elham Edu Aid shall not be liable for:
- Rejection of applications by universities or visa authorities
- Delays in processing caused by third parties
- Changes in immigration policies or university requirements
- Loss or damage to documents during submission (unless due to our negligence)
- Indirect, incidental, or consequential damages
- Any damages exceeding the amount paid for our services
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Elham Edu Aid and is protected by copyright and intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from our content without written permission.
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms and Conditions.
By using our services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
Termination
Either party may terminate the service agreement with written notice. Upon termination:
- You remain responsible for any outstanding fees
- We will provide copies of submitted documents
- Ongoing applications will be handled according to the termination agreement
- Refunds, if applicable, will be processed according to our refund policy
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Elham Edu Aid is registered. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
Continued use of our services after changes constitutes acceptance of the modified terms. We recommend reviewing these terms periodically.
Questions or Concerns?
If you have any questions about these Terms and Conditions, please contact us:
Email: support@elhameduaid.com
Phone: +1 (555) 123-4567
Address: 123 Education Street, New York, NY 10001, USA